Last Updated: 7/27/2026
Sadapp (referred to as "we," "us," "our," or the "Company") is committed to protecting your privacy. This Privacy Policy explains our practices regarding data collection, use, and protection.
1. Information We Collect
Personal Information
- Name, email address, and account profile information
- Authentication credentials and session data
- Team and organization membership data
- Communication preferences and notification settings
Infrastructure Telemetry
- Server metrics (CPU, memory, process counts)
- Network and SNMP monitoring data
- System health and performance indicators
- Device information and location metadata
Technical Data
- IP addresses and connection logs
- Browser and device information
- Usage analytics and interaction logs
- Error and crash reports
2. How We Use Your Information
- To provide, maintain, and improve our services
- To authenticate users and manage access control
- To process and deliver infrastructure alerts and notifications
- To analyze usage patterns and optimize system performance
- To comply with legal obligations and security requirements
- To detect and prevent fraud or unauthorized access
3. Data Protection
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Access controls and authentication mechanisms
- Regular security audits and monitoring
- Secure credential storage for monitoring credentials
4. Data Sharing
We do not sell or share your personal data with third parties except:
- With service providers who assist in operating our platform
- As required by law or legal process
- To protect our rights, privacy, safety, or property
- With your explicit consent
5. Your Rights
Depending on your location, you may have rights including:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a portable format
- Opt-out: Decline certain data processing activities
See our GDPR Rights page for EU-specific information.
6. Cookies
We use cookies and similar technologies for authentication, preferences, and analytics. You can manage cookie preferences through your browser settings.
7. Contact Us
For privacy inquiries or to exercise your data rights, please contact us at [email protected]
Changes to this Privacy Policy may be made at any time. We encourage you to review this policy periodically for updates.