Notification Mechanics

Account-level gateway profiles, server policy binding, single-send transition logic, and message templates.

Profile and policy model

Gateways are managed at account level in Settings and selected per-server in server notification policy.

  • Profiles are reusable across servers.
  • Server policy controls thresholds and recovery behavior.
  • Templates are provider-specific and can include markdown-safe content where supported.

Single-send transition behavior

Notifications are sent once per state transition. Repeated sends every repeat window are disabled.

A new send occurs only when threshold state changes (for example warn to critical) or when recovery triggers are enabled and state returns to normal.

Provider test and delivery semantics

Providers can be tested from settings for draft and saved gateway configurations.

Policy sent state is updated only after provider delivery success, preventing false-positive delivered status on failed transmissions.